Talk to your customers on WhatsApp
Automate notifications and provide support through our omni-channel Inbox or WhatsApp API, officially supported by WhatsApp.
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Official WhatsApp Business Solution Provider
  • Unify channels in a single interface
  • Offer better support and keep context
  • Send automated notifications
  • Send files, video and locations
Elevate your customer experience

1. Get up and running

Create a brand profile and connect via API or Inbox interface.

2. Connect with customers

Communicate with customers on WhatsApp for Business.

3. Increase loyalty

Drive better, more personalized experiences that delight customers.

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Elevate your customer experience

Detect topic and language

Recognize the topic and language of a ticket and assign automatically.

Set custom hours

Set opening hours and trigger the right response for customers at any hour.

Let auto-reply help you

Handle common questions automatically so agents can focus.

Translate automatically

Help customers out, even when in languages your agents do not speak.

Skill-based routing

Send tickets to the right agents with the skills to handle them best.

Live ticket queuing

Keep track of your agents' status, current ticket and more.

Create WhatsApp templates

Use customizable, pre-approved WhatsApp message templates.

Integrate the WhatsApp API

Send and receive WhatsApp messages programmatically via your products.

Machine Learning and AI

Increase productivity by leveraging Machine Learning and AI.

You're in good company
Increase your productivity by having all your customer communication channels in one place, with Inbox.

Secure by default

Enterprise-grade security is built into our products by default.

World-class support

24/7 support for you and your team, with local presence in 7 countries.

Regulatory compliance

We help you comply with all applicable laws and regulations, including GDPR.

Choose the right plan for your business
Get the most out of WhatsApp, whether you're just starting out as a business or talking to millions of customers around the world.
Destination country
Currency
Essentials
$ 50 / month, billed yearly

Everything you need to start talking to customers

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What’s included:
  • 1 Inbox Seat
  • WhatsApp API
  • First 15,000 session messages included
  • $ 0.02/ session message
  • 1 Active WhatsApp channel
  • 2 Message Templates
  • $ 0.0085/ template message
  • Messaging and ticketing
  • Rich Media Capabilities
  • End-to-end Encryption
  • Standard Customer Support
Pro
Recommended
$ 150 / month, billed yearly

A complete plan for small to medium businesses

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What’s included:
  • 1 Inbox Seat
  • WhatsApp API
  • First 50,000 session messages included
  • $ 0.005/ session message
  • 5 Active WhatsApp channels
  • 20 Message Templates
  • $ 0.0085/ template message
  • Messaging and ticketing
  • Rich Media Capabilities
  • End-to-end Encryption
  • Priority Customer Support
Enterprise
Custom pricing

Communicate with your customers at scale

What’s included:
  • Custom Seats
  • WhatsApp API
  • Custom session messaging rates
  • Tailored plan for your business
  • Custom channel amount
  • Unlimited Message Templates
  • Tailored plan for your business
  • Messaging and ticketing
  • Rich Media Capabilities
  • End-to-end Encryption
  • Premium Customer Support
Start offering your customers a better communication experience on the channels they prefer.
Get started with Inbox